Gaming should be enjoyable – not stressful. Windbet is here to help you play safely and responsibly at all times. Our tools and guidelines are always there for you.
At Windbet, we see gaming as a healthy form of entertainment. Online gaming and betting are a source of fun for many people, but when they spiral out of control, they can cause serious problems in personal and family life.
So Windbet Responsible gaming has been at the heart of what we do from day one. We want you to enjoy the games — but within healthy boundaries, on your own terms, and with your family in mind.
Our responsible gaming policy was developed with the realities of Bangladesh in mind. Many households have limited income, and the stress of losing money can take a serious toll. Windbet's tools help you set the boundaries that keep gaming from ever becoming a problem.
Problem gaming usually comes down to one root cause – the urge to chase losses. "Just one more round and I might win it back" – this kind of thinking pulls many people in deeper. It is not a weakness; it is a natural psychological response.
If you notice these signs, it means gaming has crossed the line from entertainment into a problem. Windbet's self-exclusion and limit tools could be your greatest support right now.
* Based on the Windbet User Survey 2026
Keep in mind: Gaming does not guarantee income. This is purely for entertainment. Never play with money you cannot afford to lose.
These tools are in your hands. Use them anytime from your account settings.
Set your own daily, weekly, or monthly maximum deposit amount. Lowering your limit takes effect immediately; increasing it will come into effect after 24–72 hours.
Set a limit on how long you play in one sitting. Once the time is up, the system will automatically alert you or log you out.
Set the maximum amount in BDT you are willing to lose per day or per week. Once you hit the limit, no further bets can be placed.
Take a temporary break ranging from 1 day to 6 weeks. During this time, logging in or making deposits will not be possible.
Take a long-term self-exclusion lasting from 6 months to 5 years. Your account will be completely deactivated for the entire duration.
Pop-up messages will appear at set intervals to remind you how long you have been playing and what your wins and losses are.
If you answer "Yes" to more than two of the questions below, you may need support. Contact Windbet Support right away.
Do you find yourself spending more than your set gaming budget and regretting it afterwards?
Do you play more to chase losses, only to lose even more?
Do you find it hard to stop playing, with thoughts of the game constantly running through your mind?
Have you lied to family or friends about your gaming, or played in secret?
Is gaming affecting your work, studies, or family relationships?
Do you see gaming as your only escape from stress or depression?
Log in to Windbet and click your profile icon in the top right corner.
Go to the "Responsible Gaming" section in your profile settings.
Set whichever you need – a deposit limit, session time limit, or loss limit.
Once a limit is confirmed, it takes effect immediately. A confirmation will be sent to your email.
Talk to us on Live Chat to set up a self-exclusion or a long-term break.
Set aside a fixed amount for entertainment at the start of each month. Never spend beyond that amount on gaming.
Decide in advance how long you will play each day. Set an alarm and actually stop when the time comes.
Losing is part of the game. Don't place bigger bets out of frustration or anger. Take a break and make decisions with a clear head.
Hiding your gaming from family is a warning sign. Be open about it and take their concerns seriously.
Avoid playing for long stretches without a break. Take a 10–15 minute break every hour – get up, have some water.
Feel free to enjoy a win, but don't rely on winnings to cover your living expenses. This is a game, not a solution to life's problems.
There is no shame in talking about a gaming problem. Windbet's support team is trained and compassionate. Your information will be kept completely confidential.
Register at Windbet and activate our responsible gaming tools to start a safe and enjoyable gaming experience.